Legal

Privacy policy

What we collect, why we collect it, and how you can ask us to delete it.

Who we are

The Float Club is operated by [PLACEHOLDER — fill before launch: legal company name], registered at [PLACEHOLDER — fill before launch: registered address], company number [PLACEHOLDER — fill before launch: company number]. VAT number: [PLACEHOLDER — fill before launch: confirm whether the business is VAT registered; add the VAT number here if so, or state not VAT registered].

What we collect

We collect the minimum needed to run the store and support you:

  • Order information — name, shipping address, billing address, email, phone number, and the items you bought, so we can fulfil and support your order.
  • Email address — if you join our list or contact us, so we can reply and send launch or size-guide updates. You can unsubscribe at any time.
  • Analytics data — pages viewed, general location (country/city level), device type, and referral source, collected via standard web analytics.
  • Payment data — handled entirely by our payment processor. We do not store your card details on our own servers.

What we don't do

We do not sell your data to third parties. We do not share your data beyond what's needed to ship your order (courier), process payment (payment processor), and run basic site analytics.

How long we keep it

Order records are kept as long as required for tax and accounting purposes, typically [PLACEHOLDER — fill before launch: retention period, e.g. 7 years]. Marketing email addresses are kept until you unsubscribe or ask us to delete them.

Your rights

You can ask us what data we hold about you, ask us to correct it, or ask us to delete it. Email hello@floatclub.dog or use our contact page. We respond within one business day.

Cookies

We use essential cookies to run the cart and checkout, and analytics cookies to understand site traffic. You can control cookies through your browser settings.

Data protection contact

For any privacy question or data protection concern, contact: [PLACEHOLDER — fill before launch: data protection contact name/email if different from hello@floatclub.dog].

Last updated: [PLACEHOLDER — fill before launch: date]