The terms that apply when you buy from The Float Club, including the safety note every buyer should read.
Purchases on this site are made from [PLACEHOLDER — fill before launch: legal company name], registered at [PLACEHOLDER — fill before launch: registered address], company number [PLACEHOLDER — fill before launch: company number]. VAT number: [PLACEHOLDER — fill before launch: confirm whether the business is VAT registered; add the VAT number here if so, or state not VAT registered].
Product safety law in the UK and EU (the UK General Product Safety Regulations and the EU General Product Safety Regulation) requires online sellers to name a responsible person for products sold into those markets. [PLACEHOLDER — fill before launch: name, address and contact details of the appointed EU/UK GPSR responsible person].
This page is the one place that detail lives. Every other page on this site links here rather than repeating or restating it, so there is only one answer to keep accurate.
The Float Club sells costume buoyancy vests for dogs. Prices, sizes and stock are shown at checkout at the time of order. We reserve the right to correct pricing or listing errors before an order is confirmed.
The vest is a buoyancy aid. It is not a life-saving device and does not guarantee your dog's safety in or around water. Always supervise your dog in and around water, regardless of whether they are wearing a vest.
By purchasing, you acknowledge that no product can eliminate the risks of water, and that responsibility for your dog's safety in and around water rests with you as the owner or handler at all times.
Payment is processed securely at checkout by our payment provider. We do not store your full card details.
We ship from the EU. Estimated delivery times are shown at checkout before you complete your order. See our returns page for what happens if an order arrives damaged or wrong.
Full detail is on our returns page: your 14-day statutory right to cancel, our 30-day money-back promise on unworn items, and our 90-day free size swap.
To the extent permitted by law, our liability is limited to the value of the order. We are not liable for indirect or consequential loss. This does not affect your statutory rights as a consumer.
These terms are governed by the laws of [PLACEHOLDER — fill before launch: governing jurisdiction, e.g. Ireland / England & Wales], and disputes are subject to the exclusive jurisdiction of the courts of that jurisdiction, without prejudice to any mandatory consumer protections in your country of residence.
Questions about these terms: hello@floatclub.dog or our contact page.
Last updated: [PLACEHOLDER — fill before launch: date]